Privacy Policy

Last updated: October 27, 2026

BTT Charlotte respects your privacy. This policy explains how we collect and use information when you visit our website or contact us.

Information we collect

We collect information you choose to provide, such as your name, email address, phone number, and details submitted through our forms. We may also collect basic website usage information, including pages visited, device and browser information, and IP addresses.

How we use information

We use information to respond to inquiries, provide our services, improve our website, and understand how visitors find and use our site through internal analytics.

We send marketing communications only to people who opt in. You can unsubscribe at any time using the instructions in the message or by contacting us.

Cookies, analytics, and advertising

Our website may use cookies and similar technologies, including tools from Google and Meta, to understand website activity and measure advertising performance. These providers may collect or receive information about your visits and process it under their own privacy policies.

You can manage cookies through your browser settings and adjust advertising preferences through Google My Ad Center and Meta Ad Preferences.

Information sharing and security

We do not sell your personal contact information. We may share information with service providers that help operate our website, analyze traffic, or deliver communications, and when required by law.

We take reasonable steps to protect your information and retain it only as long as needed for the purposes described here or as required by law.

Your choices and questions

You may contact us using the contact information on our website to request access to, correction of, or deletion of your personal information.

We may update this policy from time to time. Changes will appear on this page with an updated date.